“Imagine your loved one being wheeled in for surgery. You wait to have a word with the surgeon. A man walks up to you and says hello. He is wearing loud, coloured shorts, sandals, his hand is covered with tattoos and he is sporting a punk hairstyle. He says,” Dude, I am the surgeon. It is a simple procedure.””
Would you worry about the competence of the surgeon? Most people answer this question with a vehement yes. They say that they would never trust a surgeon who dressed like that. Appearances matter even more professions where the client has to trust his life and property. That probably explains why doctors and lawyers dress more formally – to inspire trust! You never get a second chance to form a first impression.”
Written By Abhijit Bhaduri
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